Jacee Mcs

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Verified Reviewer
| map-marker Atlanta, Georgia

Poor experience

Logo Design Pros called and asked me if I wanted to trademark my logo. Supposedly another party wanted my design.

One of theor attorneys told me I would lose my designs. Itbseems like a huge scam to me.ont trus

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Anonymous
map-marker Mariposa, California

Rep refuses to answer call, emails or chat

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Contacted b y Logo Design Pros about old logo that someone wanted to use and I was the owner, I advised that was ok for them to use it. Then I was conned into doing a web site (I really didn't and don't want a web) Well this salesman talked and talked said ( do not worry about the money) well before it was all over and $2100.00

invested-I had a web whether I wanted or not.

I advised salesman I could not speak

with him on phone because it cost me money I need not spend and we should communicate by emaiul-I requested a tutorial to work on web (no cost-no tuturial)

Company refuses to respond to any kind of communication. Web was approved

by so SEO was not started (per rep) I must want my SEO monies refundedD

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User's recommendation: stay away

Anonymous
map-marker Redlands, California

Logo Design Pros Scam Artists

This company did a good job on my logo is 2011. Lately they are flooding me with emails claiming they are going to protect my copyright on the logo.

They are a graphic design outfit. Not a law firm.

The emails and phone calls keep coming. Avoid them at all costs!

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Preferred solution: Apology

User's recommendation: Don't use them.

Leeann Tge

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Took my money and haven't fulfilled services

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I've been a customer for 10 years. Although my earlier experiences were positive, my opinion has changed drastically during the last few months.

I prepaid for a new website design, SEO content, and an app. That was a huge mistake. It's been several months and my website has not been published. The SEO content and app have not yet begun.

What's worse, is that I have spoken to support multiple times during the last couple of months. They assure me that the site will be live within a couple of days.

It's still not live. Do not prepay for services with this company.

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Loss:
$8000
Pros:
  • Price
Cons:
  • Take money and run
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous

Total SCAM "services"

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To make a long story short, these guys are a total rip-off! "Offices" translates to apartments in different states.

Use Google maps FIRST before considering any of their "locations!" The Better Business Bureau in Delaware posts an "F" rating for him/them...I should have known better. No luck either with the Walnut, CA. address either. They/he ripped me off for over $700; when I filed suit, the certified letter to him/them came back as "un-deliverable." Don't believe their website when it states "satisfaction guaranteed" OR their claim they can chat 24/7!

Calling them/him results in battered English, too. BE WARNED...

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Loss:
$750
Cons:
  • Scam
  • Take money and run
  • S c a m
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Lania Stz

Bunch of arrogant non american non professionals trying to talk and act like american professionals

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Updated by user Jan 07, 2017

* Probably think they doing it free ...

Original review Jan 07, 2017

I am no more ashamed to declare that I am one of the many idiots who let these guys fool me DESPITE having had gained a fair knowledge of their performances and tactics. Perhaps I thought to myself...how worst can they go, considering the price they offered...I was in for a ride of my life with that assumption.

2.5 Years on and I am probably put on their blacklist for constantly asking for me over delayed project which they probably thing they are going it free for me (with 100% advance taken 2.5 years back). Long story short...If they manage to spare you some time, they can do a pretty good job in the given amount, but they cannot be trusted, especially with big projects, simply because for a company who does not take pride in the fact that it is part of a large Pakistani software house and instead pretends to be someone/thing it is not...only implies that deceit is at the core of their intention and that eventually plays out when they start crippling under the pressures of delivering a large project for which they promised you the sun & the moon knowing the only moon they possibly can moon at you it their own (pun intended).

So i you're willing spend 3/4 of your day trying to reach your contact (after he took 100% advance in a blink of an eye) either by chat, phone or email, and go to sleep frustrated having realized you wasted your time money and peace on these crooks, and yet like me still find the energy and enthusiasm to go all over it again the next day and the next and so on and so forth, then come join the line. Otherwise if you have a heart condition, anger management issues or a blood pressure issues, they do the people around you a favor and just pay extra to someone you can catch by the neck if needed.

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Loss:
$1200
Pros:
  • Design
  • Picture they painted
Cons:
  • True selves
  • Customer service
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Odenton, Maryland

Logodesignpros Logo Design Review from Odenton, Maryland

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Logo Design Pros are anything but "PROS"! They set you up by talking a good game but when it comes to delivering a quality product or in this case any product they are not able to be reached/found.

Customer service is a joke and there is no creative process to build a website. The creativity came from how they can avoid you and drag you along for months to only keep your money and deliver nothing. They were Pros at doing that! It is impossible to know who to go after to get your money back because I was shifted to a different person each month once that person was unable to stall any longer.

I am not even sure if I ever spoke to someone who was in the United states location wise or even if any of them were american not that other individuals from other countries are bad people or scammers but it was difficult to communicate ideas, concepts which are very important in designing a website when most of the individuals could barely speak english which happens to be the language I speak and my only way to communicate. In summary, Logo Design Pros are simply put Criminals. They need to be held responsible for what they stole from me and from the thousands of others.

Shame on them and since I am helpless to hold them accountable I must keep faith knowing they must answer for their wrong doings one day. God have mercy on their souls because I know I wouldn't.

Signed, Pissed Consumer

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Reason of review:
Bad quality
4 comments
Guest

Mr/Miss/Ms. Anonymous!

Can you please identify yourself so we could trust your word which you have enlightened us with. It is quiet possible that what you are saying is absolutely true in its sense but it could be a propaganda as well because I know a dozen of companies from Pakistan which are doing a million times better work from their eastern and western counterparts.

I am not in a denial mode that their were no bad reputation people at all but I smell fishy when you tried to paint the whole country with a bad work reputation. And that makes me believe either you are from their competitors or some how related to them and that is INDIA!

I accept that their are people who are unable to fulfill their commitments but these kind of firms or people could be any where.

Lania Stz
reply icon Replying to comment of Guest-1123237

From the choices of your words commenter #112**** it seems you are one of those Pakistanis who jump on the fence line the moment someone uses the word Pakistani...apparently that only shows how insecure you lot are. Sincerely hoping im wrong here for a change about you, but if i am not, then sir..please know, you people are your own worst enemy, India needs to do nothing as you guys are doing enough to poison yourselves and us in the process!

At no point in my email did I generalize the whole country or the country's industry...I simply pointed out its a Pakistani company....and see in what angle you took the discussion with your "patriotic" comments.

Having said that...If you MUST know...I too am a Pakistani and I so happen to know what I said because:

A) I as a customer of LDP was sent a communique by mistake from one of the attendants (who I believe was immediately fired as I never spoke to him again) This communique happened to be a chain of internal correspondences over my order between departments and instead of giving me just the output, he sent the whole chain in the mess of the moment these guys work in.

B) the guy from logowhirl acknowledged stated facts when confronted with facts.

Now your turn to answer...whats your relation to LDP? and what you doing playing national politics here?

Lania Stz
reply icon Replying to comment of Guest-1123237

Furthermore, before you challenge someone to reveal their identity, do it yourself 1st...Mr/Miss/Mrs. Anonymous!

Guest

If you must know .... they were a whitewashed webwing of Exact - A Pakistani company that went bust due to its other business activity: Degree Mill.

You can search the internet for the story. Logo design pros just become a victim of its sister concern. Nothing anyone could do about it.

But what is more important to know is that bunch of the guys from logo design pros seem to have pulled themselves up and restarted the same business, but this time by the name of www.logowhirl.com I went the whole 9 yards to see how genuine or better they were from their predecessor and I can tell you from 1st hand experience....they are not any better!

Infact such people should not be allowed to do business on interest. If there is any internet policing they should be reported to them.

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Sabree Wjc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clermont, Florida

Good at first, then stopped responding

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Logo Design Pros were very helpful and good at first. They got my initial logo and stationary. Then when I asked for a change, they removed the first one but never posted the revisions. I also paid for a brochure, so I am out about $1200.

I heard they are now out of business and I truthfully hope not because I would at least like to get the logo and stationary.

I guess I should have checked a few of these reviews before giving them money, but live and learn. If anyone has had a good experience, I would like to hear about it.

View full review
Loss:
$1200
Cons:
  • Take money and run scam
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

1 comment
Guest

If you are still in need of having you items created or replaced, visit us at http://hendricksweb.com We are just a small outfit but provide graphic design and web development services, and will work with anyone who has been screwed over by this company.

Mikeyla Trv
map-marker Miami, Florida

What happened to my website????

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After 26 months of waiting, website made with hundreds of mistakes and virus in it. It took me several months to contact them to scan the website and now I don't even have a website

Where in the *** this company vanished?

I paid a lot of money for this website and now I don't even have a working site. Does any one know how to contact them now? this is by far the most unprofessional company I have ever worked with. Our foundation is a non for profit.

It took us so long to save that money to built this site. We don't even have money to re- built the site with another company :(

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Loss:
$600
Cons:
  • Take money and run scam
Reason of review:
Damaged or defective
Vee Lrz
map-marker Upper Darby, Pennsylvania

Incomplete Work from Logo Design Pros

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We contracted them to work on the Community Health Alert Website. The website they submitted was unpresentable and cannot be used by the organization.

It was full of mistakes, and unwanted pages and information. Some were even in Dutch, when the work that needs to be submitted needs to be in English. Some of the pictures were not reflective of CHAT programs. We contacted them for corrections, they agreed but refused to work on them.

After which they went silent.

The end product submitted was very unprofessional and now the site cannot even be accessed. We are now very much dissapointed!

View full review
Loss:
$600
Pros:
  • Price
Cons:
  • End product
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

1 comment
Guest

They have done the same thing with me also then i have contacted another company.i give them my work and they make it perfect for me in reasonable price.you can also contact them for your issues.The website is www.logoinnovator.com

Email:moed@***.com

Anonymous
map-marker Yambo, Al Madinah

They are Thieves

Logo Designs Pros are not a professional company, they show you good work as samples but there work is off very poor quality. I am trying to get a refund.

As soon as I asked for a refund they never returned my calls and the also the logo they did for me was very poor qaulity. I tried to get them to fix the logo but they never responded.

However they are quick to call everyday so they try and sell their services, but once paid via credit card, they never return emails. Furthermore the website says 'money back if not satisfied'!

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Reason of review:
Bad quality
Anonymous
map-marker Saint Neots, Cambridgeshire

Poor quality of work, inability to follow brief ineffective customer service

LogoDesignPros - Poor quality of work, inability to follow brief ineffective customer...

Paid for an "Unlimited Logo Design Concepts" with "mobile responsive and the QR Code", and a "Special Web Package" this was on the 9th April 2015. I have to repeatably correct silly spelling mistakes on their behalf even though I have provided detailed (and correctly spelt) instructions and completed their own forms!

They just do not seem to be able to get the QR code right, i.e. with all the relevant information, not just the email address. I cannot get through on the UK phone line. I have also started saving all the "Live Chats" that we have had as prove of their incompetence.

I have emailed my account manager who has not responded.

In summary I feel that I have been ripped off, they have not done anything that I could not have done myself but didn't have the time. In retrospect I have post more time chasing them and am out of pocket to boot!

View full review
Loss:
$334
Reason of review:
Poor customer service
3 comments
Guest

me!!!

No one is responding to my emails or queries and I'm waiting for the website to be finished for over a year now

Guest

Hi

Looks like my experience has been the same. I've been trying to contact someone at this company for a week now, no response and now the number isn't working.

I'd like to know how many people has or is going thru this with this company. I work too hard just to be ripped off with no consequence.

Guest
reply icon Replying to comment of Guest-986987

Yes I tood. I got my website but very bad service and no one has responded the last week and half.

Now I am trying f to get my domain transferred from Internetbs to my server. I hav to wait 48 hrs they must have flown the coup

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Colm Gpz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riyadh, Ar Riyad

Scammed?!

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I paid over $900 for a package a few months ago.

Worked with them for logo design at first. It was terrible! Slow and poor designs.

Left them for a while and for my logo from 99designs.

Came back and asked for my money back. They offered to compensate me with more stuff in addition to my initial package.

Asked them to start the development of the website.

They replied once and said to wait for the initial draft some time at the end of April 2015.

Then, nothing, nothing and still nothing!

I guess I was ripped off!

That Really Sucks!

View full review
Loss:
$950
Cons:
  • Take money and run scam
  • Scam
  • Take money and run
Reason of review:
Scammed

Preferred solution: Full refund

2 comments
Guest

I can't believe that PAYPAL is helping Logodesignpros and NorthRidge Fix (parent company of LogoDesignPros) scam consumers. I placed an order on July 7, LogoDeisgnpros took the money and I never heard from them.

I called and emailed no answer.LOGODESIGNPROS AND NORTHRIDGE FIX ARE THIEVES. PLEASE DO NOT ORDER FROM THEM THEY WILL RUN WITH YOUR MONEY.

Guest

I paid $800.00 dollars and sent all information. After that I called and called, no one answer, now I can't contact them.

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Telia Nub
map-marker Lakeland, Florida

Thieves and Scammers

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I can't believe that PAYPAL continues to help LogoDesignPros and NorthridgeFix (the Parent Company) scam consumers like this. I placed an order on July 7, 2015.

Payment was taken from my account but I never received the logo and stationaries that I paid for. I called the NorthridgeFix number 818-668-**** (the only number you can use for LogoDesignPros) so many times without any success. These people need to go to jail, their are thieves.

Please do not order from them, and be careful using PayPal their accomplice. Paypal had received many complaints about logodesignpros and Northridgefix and still continue to collect money for them.

View full review
Loss:
$184
Cons:
  • Scammers
  • Thieves
Reason of review:
Take money and run

Preferred solution: Full refund

2 comments
Guest

LogoDesignpros.com phone number is 866-455-****. Here's an archived webpage for them back in may 2015 https://web.archive.org/web/201503****5057/http://www.logodesignpros.com/

Guest

LogoDesignPro and LogoDesignPros are 2 different companies. The number that you have listed is for LogoDesignPro.com without the s.

LogoDesignPros.com seems to be out of business. Anyone has the number for LogoDesignPros.com

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Anonymous
map-marker Round Lake, Illinois

LogoDesignPros

Hi, did you pay them on your credit card? If so, you can request a charge back from your credit card company.

Make sure that you have documented all of your conversation and their pending work with you. I have a similar problem with them that I bought a package and my website has never been created and they were gone, nowhere to be found. It was a mess but you can fight back and try to contact your credit card company. Remember, they advertised 100% money back guarantee.

I hope you can get your money back or at least a portion of it. Good luck

View full review
Cons:
  • Scammers
Reason of review:
Pricing issue
Anonymous
map-marker North Port, Florida

Big loss

they have registered my domain name under some one else. and now my website is down ..

any one knows what happen ? I have lost around 8000.00 dollars include 2 years of work .. on the website .I have buy full package logo and content writing , they told me to protect yourself I have to protect my brand I paid $1500 With ICPBB

they said this company is international company .. one day I have called logo design pros to get an app .

no one answer the phone . I couldn't get who is hosting my website . because I went through them . as I was paying them ..

finally I got who is hosting my website hosting lance .. I kept calling these people ..day and night ..no one answering .. then the big news all the sudden I don't own my domain name due the registered under the hosting company. I have hired domain agent to get hold of them ...wasting of money.

I have got cheated on big time ...

with knowledge I have all logo design pros emails payment files .. now I lost big

I wish if some one out there can or know where these guys at ...

View full review
Reason of review:
Bad quality
2 comments
Guest

Hi can you tell me how you found the company that was hosting your website, and what's the name of that company

Guest

This happened to me too, logodesignpros created me a website, purchased domain and hosted for me too.

This is all part of a massive scandal, the servers containing our websites have probably currently been seized (see news on Axact, a company in Pakistan, Karachi)

hostinglance are also a part of Axact, who is also affiliated with Logodesignpros.

If you could give me your website address I could give you some advice on how to proceed...

Hopefully you backed up all your data regularly!

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